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Act! v16

Act! helps organize all your prospect and customer details in one place and market your products and services more effectively, driving sales results while creating customers for life. And if you work on a team that needs to stay in sync, consider the additional benefits of Act! Premium, which includes mobile access.

  • Quickly tap into all relationship details, both in the office and on popular mobile devices.
  • Efficiently manage your calendar; track calls, meetings, and to-dos; and kick off automated tasks to increase productivity.
  • Seamlessly interact with the business and social tools you rely on every day, like Office, Outlook®, GoogleT and LinkedIn®.
  • Leverage integrated emarketing services1 to take the guesswork out of when, where, and how to engage with prospects and customers.
  • Boost productivity with team access to a central database from Windows® and the web.
  • Benefit from team-based features like group dashboards and reports, team calendar view, and enhanced security settings.
  • Stay connected to your business from your iPhone®, iPad® or AndroidT device with Act! Premium Mobile2-included with your purchase!

What's New in ACT! v16

Maintaining a competitive edge requires you to work smarter to accomplish more. Designed with extensive user input, Act! v16 delivers new functionality and enhancements that help you maximize your time, prioritize intelligently, and be informed and prepared to market and sell.

Create a holistic view of all relationship interactions at a company automatically, and benefit from an insightful look back at a consolidated history view for your system and everyone you do business with. Take the guesswork out of knowing where to prioritize your time based on data-driven customer intelligence, and quickly perform actions en masse to free up your time. Drive productivity in the field with new mobile enhancements1 and gain peace of mind knowing your system and data are healthy via proactive system notifications.

  • Streamlined Company Management & Global Actions Increase Sales Effectiveness
  • New Calculated Fields drive Prioritization and Maximize Customer IQ
  • New History View provides an Insightful Look Back
  • Act! Premium Mobile2 Enhancements drive Productivity in the Field
  • Usability & System Enhancements for Speed and Peace of Mind

Additional Information

For more information on ACT!, please contact our sales department at (978) 887.3870, ext 201 or email at

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Solution Downloads

Act! Product Brief

What's New in ACT! v16

Version Comparison Guide

System Requirements

OnDemand Demos

ACT! in About a Minute

Social Media Feature Demo

Welcome Page Feature Demo

ACT! E-marketing Feature Demo

Opportunities Feature Demo

Reporting Feature Demo

Organize Your Contacts Feature Demo

Outlook Integration Feature Demo